Leadership • Transitional Care • Accountability • Client Stabilization
Director of Care Coordination — 7-Day Intensive Training Program
Transitional Care Without Compromise
Working & Training Hours: 10:00 AM – 6:00 PM
Training Progress
0 of 77 slides visited · 0%
0/9
Sections Done
7-Day Intensive Curriculum
Overview
Training Overview
Program structure, the Care Coordination journey, and the daily schedule
Day 1
Serenelle Model & Director Role
The Director's purpose, ownership matrix, and the Decision Test
Day 2
Assessment, Risk & Care Planning
Whole-person assessment, real barriers, and phased care plans
Day 3
Transitional Care & Closed-Loop Referrals
Transition readiness and the closed-loop referral model
Day 4
Housing, Benefits & Resource Navigation
CSAP, ILF partnerships, and verified resource navigation
Day 5
High-Risk Cases, Crisis & Escalation
Four-level urgency, crisis scenarios, and the pressure test
Day 6
Documentation, Privacy, Compliance & Quality
Documentation format, privacy tree, and chart auditing
Day 7
Department Leadership & Final Simulation
Operating rhythm, huddles, KPIs, and the final simulation
Evaluation
Final Evaluation & Development Plan
Competency score, 30/60/90-day development, and closing
Quick Reference Navigation
Serenelle Living | Transitional Care Without Compromise | Director of Care Coordination Training
CONFIDENTIAL — INTERNAL SERENELLE LIVING TRAINING MATERIAL
